Tourism Promotion and Development Services – Tourism Department, Clare County Council
Clare County Council is responsible for the provision of many important services in the administrative area of County Clare. These services include tourism development and promotion undertaken by its Tourism Department.
Clare County Council is the statutory body established by the Local Government (Ireland) Act, 1898 as amended, whose principal place of business is at Áras Contae an Chláir
New Road, Ennis, County Clare V95 DXP2 (also referred to as “Authority,” “we,” “our,” “us”) is the Data Controller when you provide your personal data to us.
The Tourism Department’s role is to guide and support sustainable tourism in Clare through our County Clare Tourism Strategy 2030 – Guiding our Journey to a vibrant new future in Tourism. We will work collaboratively with tourism businesses, Local Government, State Agencies and Government Departments to deliver the County Clare Tourism Strategy.
Clare County Council fully respects your right to privacy. Clare County Council is committed to ensuring that your privacy is protected, and we wish to be transparent on how we process your data. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
This Privacy Statement relates to the personal data collected by us in respect to the services we provide – that is all tourism promotion and development services provided by the Tourism Department of Clare County Council.
It defines how we collect, share, store, our legal basis, how long we keep your data, and explain your rights. Any information that we process about you will be held in accordance with legislation.
Legal Basis relied upon for collection, use and processing of personal data:
The legal basis relied upon is that processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Clare County Council may process personal data for the purpose of its functions under Section 63(1)(d), Section 66(4)(e) and Section 67(1) of the Local Government Act 2001 (as amended and updated by the Local Government Reform Act 2014) and to deliver on the targeted actions of various plans (e.g. the County Clare Tourism Strategy 2030, the Clare Rural Development Strategy, Clare Local and Economic and Community Plan, Clare County Development Plan 2017-2023 (as amended). Such functions may include (but are not exhaustive to): Tourism promotion and development for County Clare.
A second legal basis of consent may be relied upon primarily for imagery (photography and videography) and voice recordings, where the data subject has given consent to the processing of his or her personal data for one or more specific purposes; The data subject shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
What type of personal data do we process?
Data includes an individual’s name, contact details (address, telephone number, email address), IP address and in the case of grants, financial data such as bank account details will be processed to enable payments. We may collect PPSN numbers, VAT numbers, TAX number, but only where necessary for identification for tax purposes and payment.
Why do we collect this personal data?
Personal data will be collected and processed by the Tourism Department of Clare County Council for the following purposes
What we don’t do
Retaining your data
We will only store personal data for as long as necessary for the purposes for which it was obtained. The criteria used to determine our retention periods include:
(i) The length of time we have an ongoing relationship and/or provide our services
(ii) Whether there is a legal requirement to which we are subject and
(iii) Whether the retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
The Council subscribes to the national records retention policy for local authorities. We will keep personal data contained in grant application files in line with our Retention Schedule. It will be retained in a secure environment in the Tourism Department and access to it be restricted to Tourism staff.
Upon request, we will remove any subscriber (and his or her personal information) from our subscribers lists. Any such request should be directed email@example.com
Sharing your data
To provide our services and to comply with legal obligations imposed on us, it may be necessary from time to time for us to disclose personal data to third parties, who help us administer and audit our services:
Where we need to share your personal information, we will do so in line with this Statement and our legal obligations, including ensuring that the third party we are sharing it with has appropriate technical and organisational measures and processes in place to keep your personal information secure, and that they only use it in accordance with our instructions.
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right of erasure – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right to portability – subject to certain restrictions, you have the right to have the data we hold about you transferred to another organisation where we hold it in electronic form.
Right to object – you have the right to object to certain types of processing such as, direct marketing.
Further information about exercising your data rights is available at the following link: Data protection | How we manage information | Council | Clare County Council (clarecoco.ie)
How do we protect your information?
Clare County Council will take appropriate legal, organisational and technical measures to protect your personal information. Clare County Council takes every reasonable measure and precaution to protect and secure your personal data against unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:
Where the data subject does not provide their personal data
If we cannot collect or process certain personal data, we may not be able to provide a grant or other supports or services. If you have any queries in respect of the consequences of not providing information, please contact us (see the section Complaints, Questions and Assistance).
Changes to our privacy statement
We reserve the right to modify this Privacy Statement at any time. This privacy statement was last updated in February 2022.
Complaints, questions and assistance
If you have any comments, concerns or complaints about our use of your personal data, we ask that you contact us first to try and resolve the matter.
You are encouraged to raise any issues with our Data Protection Officer:
Data Protection Officer, Finance and Support Services Directorate, Clare County Council, Áras Contae an Chláir, New Road, Ennis, Co. Clare V95 DXP2, Telephone number: (065) 6846405 or (065) 6846200, email: firstname.lastname@example.org
Clare County Council’s Tourism Department contact details: Clare County Council, Áras an Contae and Chláir, New Road, Ennis, Co Clare V95 DXP2, telephone number: (065) 6821616
Complaining to the Data Protection Commission (DPC)
If you wish to make a complaint about how Clare County Council processes your personal data or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Commission (DPC) or to the Statutory Authority in your country of residence, who will be able to liaise with the DPC.
The Data Protection Commission can be contacted at:
Post: Data Protection Commission (DPC), Canal House, Station House, Portarlington, Co. Laois.
Telephone: +353 (0) 57 8684800
Telephone: +353 (0) 76 1104800
Lo-Call Number: 1890 252 231